I checked my phone into the Midrand centre yesterday afternoon. I was assured that I would either have the device back, or an equivalent, by this afternoon or at the latest, Friday. I was advised to contact Technical Queries before collection. I contacted Technical Queries to enquire about the ...
N.Magwevana good day yesterday i applied for new contract Samsung S3 on a top up package for R249 i spoke to a consultant Thandeka she advise me that they have Sam S3 available for, i asked her to cancel the deal i did in store on Monday for Sam S3 mini because i want Sam S3 original and she took ...
I have a problem with doing a sim swap as the number I used to have was pay as you go and was a contract and then the contract was cancelled. What this MTN agent, Nompumelelo said to me is that my number no longer exists on the system and can't be swapped. My concern with this is that she was not ...
Dear Nomonde Thank you for your previous response REQ2828511. I'm surprised that no one from MTN has personally contacted me to resolve this. Why should we use Hello Peter as a means to communicate? Anyway, you say that I did not forfeit the airtime, than why is it not reflecting when I check my ...
Ive been trying to cancel my MTN contract for more than a week now. No one that works at MTN knows what the process is and are all pointing me in different directions. My contract ends on the 15th of November, all i would like to do is confirm that it is no longer needed and ensure that it is ...
Hi I was sent latest corporate promo deals by MTN in Mount Edgecombe with very cheap combos and within a day I applied for 2 of their offers. These offers were valid till 30 November 2013 as per the advert that I still have a copy of. They are telling me I can not get the devices I requested as the ...