On receipt of my September & October 2013 invoice & statement, I noticed unusual call charges on my account. I went into MTN V&A Waterfront on Friday (1/11/13) to query the charges. I was told that I would need to request itemised billing then a complaint could be logged. I did so & ...
I don't have a contract with mtn I have been calling since 2009 and have been told by balance is zero know I keep on geting attorney letters I have been calling 083173 in 2010 and 2012 and still the attorneys told me I have to pay R5723 in 10 days I can not take this any more they service it bad ...
When I inquired about my upgrade date I was told I could upgrade the 1/11/2013 & received and sms to that same effect, no where did it state that it was actually and "early upgrade" is it so difficult to make that fact clear either when speaking to your accounts or when an sms is ...
Every time the time came to do a upgrade we wait for months and months and all we getting from them is the supplier You can really close the store there is no use for persons to bluff public all the time over and over again. This is going on now for many years. They give out adds. till you get to ...
I took out a mtn anytime 200 more than 3 months ago... after I received my 1st Bill at the end of August for almost R4000 (due to data being R2 per Mb), I contacted the nearest mtn store to enquire by when migration to a topup 200 will be possible. The lady at the counter advised me that this could ...
Once again MTN has not delivered as promised. We have been trying to get a contract upgraded for 3 to 4 weeks already and everytime we call to complain about the service we get put through to a different person who makes the world of promises and does nothing further after the conversation ends. ...