I sent the following email to MTN's customer care email address 9 days ago and have received no response to date. I have a complaint regarding the cancellation of my two contracts which I have with MTN which is expiring on 15 November 2013. On 23 September 2013 I requested in writing to give notice ...
I am so disgusted by the service i received from Renaldo from MTN Sandton. He was rude and very unproffessional. I took my iPhone 5 for an assessment at the i-store and they told me that the phone was going to explode if i continued to use it.. This is a hardware fault and the battery should be ...
I placed an ordered online at [URL Removed] and it's been 8 days and my phones have not been delivered. I was made to paid upfront and they have deducted funds from my Credit Card. The story changed daily from being told the phone is sitting with RTT, to being told it's been sent to RTT, to saying ...
On the 27th July 2013 i went into Mtn Hemingways EL to renew my contract. I decided on the samsung s4 but not sure which package to take, the lady then advises me to take the open line as after 3 MONTHS i can change to top up if i so wish no problem. So deal is then finalised on an open line and ...
On Tuesday last week i made pament for the purchase of a new iphone 4s via the Mtn Online store. The entire process progressed right up until the end where i was asked to enter details of my credit card and payment was made. My account was immediately debited with the full phone amount, however, ...
I bought a data bundle on the 2nd of November, it was sent to a wrong number that belongs to no one, as a result i activated that number. MTN said i can do a sim swop to be able to use my data which i paid for. When i did everything they ask me to do they won't do a sim swop. I need either my data ...