I recently upgrade my MTN contract. As part of the upgrade I changed the credit card account information from which the contract charges would be paid. Despite having completed this information a number of times and having provided this information a number of times telephonically MTN continues to ...
I have been an MTN customer for over 4 years now, i currently have 4 contracts with MTN, 4th being the newest contract received last week. I was happy with MTN service till today where i have been on the call with the call centre on 1555 for 3 days because my internet is not working on my phone, ...
Thank you Veronica for solving my matter by cancelling BIS. My installment will drop to our agreement now. I am happy to the last degree & I will continue support MTN for life. ...
I made an application at the Fourways MTN two weeks ago for Sony Xperia tablets. All I have been getting are messages saying "We are sorry for the delay and are waiting for stock" Today I get a call saying i will not be getting the tablets I asked for and must choose something else??? ...
On Saturday (09 Nov) I upgraded my existing contract (which was due for upgrade since July 2012) to the Samsung S4 Mini. I was told by the consultant that I need to cut the sim on Monday. I charged the phone, switched it on and let it as I am studying for my exams, I decided I didn't want the phone ...
I have called MTN to give them notice to cancell my contract as my 24 months is up and i dont want to upgrade my acocunt. i have been holding on the line for 30 minutes and counting an still no answer. it is absolutly pathetic to have this kind of waiting time for any call center. Never again will ...