Arrived on holiday in a great mood looking forward to my trip. Stopped at the MTN store as I am a new customer to MTN. I ask for 1 gig of data and airtime i also ask Harold to please assist with putting the data onto my phone as I am new to the network. He hesitantly assisted. He was so sour and ...
This incident has been ongoing for a period of 2 weeks now. I have been a loyal MTN subscriber for several years now, first on prepaid and later moving to a contract. I am now due for an upgrade and was interested initially in the Samsung S3. I was told that this phone is out of stock and the ...
I have laid a complaint already with regards to oncorrect billing on friday 08.11.13 and i still have heard nothing from MTN, i havent paid my bill as yet this month due to the fact they havent sorted it out and they dont seem to be intrested in sorting it out. REF: 105409078, 105791333, REF: ...
I upgraded my cell phone at MTN about 2 months ago. About a month ago my phone started with technical problems, first they said I had the wrong sim card in my phone as the new phone needed a specific sim card to work properly. After purchasing the new sim card the phone persisted with the technical ...
Have logged numerous queries via website, no response to account queries. New website, cannot access after new registration, e-mail sent through 23rd September 2013, reply says contact customer care on no 1761, get another reference no, still no reply! Being over charged for on contract for 6 ...
I changed from Blackberry contract service to a normal non-Blackberry topup contract service in May 2013. MTN continued to charge for the Blackberry service even though I specifically cancelled it and moved to a new service for my iPhone. When I wrote to them, they stopped the charge. However, they ...