I wrote an email to MTN Customer care on the 6th Nov and a follow up mail on the 8th Nov and I only receive an automatic general response. My query needs a specific response from MTN but to date I have not received any response. I then went onto the website to look for the management team so that I ...
My handset was handed in at MTN Jacqueline Mall Randhart 2 weeks ago. My scroller button on my blackebrry 9360 didn't work anymore. When I handed in my phone, 5 days later they still haven't even started doing anything with it. Later when I phoned again they said it needed to be replaced. I use my ...
Hi, In September of last year as well as March this year i was found paying for large bills, which i acknowledge was acceptable due to me travelling overseas during those months. I made arrangements to have these amounts paid off over 3 months as MTN allows you to do this, all went according to ...
I BOUGHT A PRODUCT FROM MTN ONLINE, WELL ITS PATHETIC REALLY, I CALLED THEM REGARDING MY PURCHASE BUT THEY HAVE ALL SORTS OF EXCUSES, PRETTY BAD FOR THE BUYER OF THEIR PRODUCTS TO HEAR THAT HE PAID FOR SOMETHING WHICH HE CAN NOT GET. MTN SHOULD CLEARLY UNDERSTAND THAT THIS IS NOT AFRICA IT IS SOUTH ...
GOOD DAY, I JUST WANT TO COMPLAIN THE BAD SERVICE ME AND MY WIFE GOT ON 11/11/2013. THE PROBLEM IS SINCE LAST WEEK FRIDAY MY WIFE LOADS AIRTIME THEN AFTER 2 MINUTES HER AIRTIME IS GONE. MONDAY WE CALLED MTN 173 NUMBER AND SPOKE TO CHARLOTTE. EXPLAINED THE PROBLEM TO HER AND SHE INSISTED THAT MY ...
On Thursday, 7 Nov, I went to the Northgate branch as I wanted to add another phone/line to our existing MTN account. ID's, letters, etc all handed in. Forms completed by consultant on PC. Was told would be about a day for a response. I have still not heard anything. Yesterday morning the Northgate ...