NOTWITHSTANDING my previous complaint, mtn did NOT RESPOND AT ALL. I STILL DO NOT HAVE MY 500MB DATA!! my previous data also disappear. MTN STANDS FIRST IN THE QUEUE TO COLLECT FUNDS FROM MY ACCOUNT!!! How will this be rectified, since I used data. Extremely bad, bad, service. ...
On Tuesday this week I misguidedly decided to upgrade my cellphone package. I went off to MTN and got a new iPhone 5c. I was absolutely thrilled!! I was told I would need to go through the formality of doing a SIM swop in order to get a new nano SIM. I was told that it should take 2 hours and I ...
I have had direct debit mandate coming off my bank account for a 3G contract with MTN. Each and every month my bill is R149 as I never ever exceed the amount of data I get on that contract (2 Gigs). In October I was charged R 1786.47... After shockingly bad customer service. I lodged at complaint ...
On 13 Nov I applied for an upgrade and was told to activate my new sim by phoning 083 123 9622. I received my phone today and phoned the number, only to be told that they could not activate my sim as my account was a corporate account and the corporate accounts division needed to activate the sim. ...
A big thank you to Marc Maleking in assisting us so efficiently with the claim of our Samsung S4. Everything went through smoothly and the new handset has been received. Keep up the good work. :) ...
When my husband took out a contract for me Marissa told us that it should be in my husbands name and he should give me signing powers that was wrong info and after a long battle Clara told us we should transfer the contract into my name. After I received the first account I noticed I was ...