In the beginning of the year I took a contract out with MTN for a Samsung S4. I after doing a telephonic contract sign up I received my phone a few days later and the thing was faulty, had it for 2 days where it would get so hot that I thought it was going to set on fire. I phoned the call centre ...
Good day, I signed up for a new iPhone 5s contract recently. The cellphone was delivered but with the incorrect sim card. I went to a local MTN store, the lady was very helpful and even called the call centre but I could not be helped. The guy at the call centre recommended that I buy the nano sim ...
I've called your Call Centre a million times cause you decided not to credit my account with the amount you suppose to credit it with on the 14th. WHen I called I was told that it was credited but no one is able to provide me with proof of this. You have breached our contract and I want you to just ...
24 month contract was to expire 15 November. On 17 October, went in to MTN to renew contract on a different plan and retain my number. 4 visits later and nothing was concluded. On 31 October e-mailed the branch (Oakfields, Benoni), the retentions and customer care departments of MTN citing my lack ...
My contract with MTN has ended and didnt want to upgrade, so had to cancel my contract. I cancelled on the 13th Nov, from the 14th i started having problems (i send smses but the people dont get them, i cant access my internet, and social networks). I thought it was my phone but when i changed the ...
On 28 October 2013 I posted a complaint on this website about a account query that has not been resolved. On 31 October 2013 MTN responded with reference number REQ2852399 supplied, assuring me that they are giving this matter their urgent attention and that I am a most valued client blah blah ...