My contract ended in September. money R279 was deducted in October and in November R338 was deducted. On the 15 November I went to MTN in Waterfront was told to call 808 and cancel c. No one before mentioned to me i must call in to cancel. If a customer does not respond to and upgrade message is it ...
My MTN 3G contract expired on the 7th of November 2013 already and I have still not been assisted to cancel same. I have emailed and faxed a letter of confirmation to cancel my contract, but no luck. I went to the MTN at Westgate to cancel my contract (as a month notice should normally be given) ...
My wife took her phone (Blackberry 9320) in for repairs, they sen us a qoute of R2200 . The problem with this is that the phone (Blackberry 9320) can be bought for R1800 online and for R1900 in shops. Does this sound reasonable. Secondly I will advise nobody to ever on getting this phone as before ...
The new iPhone 5S contracts on anytime 200 gets a 500Mb as advertised. However, when signing the contract, the contract only indicates 300Mb. The guy at the store says I would be getting 200Mb for free each month and the 200Mb expires every 30 days. On my first billing cycle, I've only been ...
I have been trying to insure my phone from May/ June. Initially when I called MTN Direct..i was transferred to another department where I was on hold for a ridiculous amount of time. so I thought I would use MTN Online, apply for insurance. Which I did, filled in all the required fields, Got a ...
I am appalled by the disgusting customer service received at MTN Galleria. I have upgraded to an Anytime 200 package (399 per month) & whilst I understand that this is an open contract, my bill has amounted to several thousands monthly. When I confronted MTN Galleria to give me a breakdown of ...