Hi I did an upgrade from my bb to a sony xperia. When looking at my statement I noticed I was being billed for BIS as well and queried this. I was told that I will get a refund. Up to today they are still billing me for bis and I still haven't gotten a refund. Please respond via email to [Email ...
I booked my cell phone with MTN Ghandi Square for repairs, i received a call from MTN South Gate that my cell phone was ready for collection, I therefore asked them to take it back to Ghandi square as i booked it there. I therefore went to MTN Ghandi to enquire, and told them about the call i ...
I was contacted by MTN informing me I was due for an upgrade. I told the caller that I had closed the account in September. When I checked my bank account I see that MTN had taken the money from my account. Upon further investigation I discovered that MTN had not closed my account. I asked them ...
If ever MTN needed a welcome relief or a really nasty character attack it is now. Trying to port to MTN (although they have always held my account) has as far as they are concerned the same as trying to go to the moon. For more than a week my number has been between somewhere and nowhere as MTN ...
I went to Parow Centre yesterday to add an additional contract to my existing account and was told previously that I only need my ID book as I'm an existing client. I was then told that I will need all my documents again as it reflects that I am on a Foschini Corporate Account and cannot add ...
My husband an I have been MTN customers over a very long period of time. We have 2 contracts and had taken out 2 data contracts as well. We planned on keeping the data contract but over the past few months the speed has dropped significantly. Due to the slower speed we decided to cancel the ...