I was robbed on the 15 November i reported the case and then called MTN and advised how i go about doing a sim swap the guy then advised me that i will have to go to a store and the amount i need to pay is R236 whoa first of all this was never explained when i took the phone with MTN and their ...
MTN wont change my account to top up even though I explained to them that their open plan is costing me a lot and I am unable to afford it. I am not sure how else to explain this to them, this plan we are on is not working for me, I am charged twice what I had planned to pay per month. Now I have ...
MTN, what a bunch of tossers. For the last two weeks I have been struggling to get my data from you. It started when I noticed that my data is not loaded onto my account and called the call centre, lady informed me that I only get provisioned on the 20th. So I waited, called on the 20th another ...
Called mtn customer services this morning, wanted to make a payment to collect upgrade on contract. I have asked him how and which branch to pay the amount due and informed him if all was in order to collect my tab. he insured me that after the payment via eft i do not have to do anything alse ...
I took out my contract on the 20/10/2013 and I was told by the consultant at the Mtn outlet at the glen that the first debit will b on the 20th Dec 2013 as Mtn debits in arrears, this was also reiterated by 2 telephone calls to the call center and the agent still confirmed the debit date to be the ...
On Saturday my 2 cellphones got and i called the all center to have them blocked and advised that i need to buy a sim card, rica it and then call in to do the sim swaps. on Monday i called twice and the ladies were either just not in the mood to assist me or were tired cos they were on the late ...