I logged a complaint a week ago and still did not receive feedback, why am i not suprise! This is a new complaint my BIS is off, I called MTN and they refunded me on BIS but now my BIS is off and they say as my contract expired in Sept i must now pay for BIS, funny enough i am still paying my full ...
Since 12 November, I have not had data connectivity on my Samsung S3 mini. I logged a call on the website, which still has not been answered. I phoned in on the 15th of November to get some answers. I was promised the issue will be resolved in the next few hours. Monday morning, the issue still ...
Copy of email to MTN I regrettably cannot endure the nonchalant horrible service art your MTN Mimosa branch any longer. The latest incident happened on 29 October 2013 when I tried to pay my subscription in store as somehow for a puzzling reason that no-one can explain to me my credit card payments ...
I upgraded my contract in September and took a Sony experia Z and on the 5 November the phone just went dead on me, i then took it to MTN and was told to bring it in a box and i will get feedback from assessors, they kept quiet all this time i decided to go to MTN on Monday 18 Nov and was told that ...
MTN contacted me in October regarding an upgrade for my 2 phones. I was promised that there would be no charge for the upgrade and my phones would be delivered the next day. Well after numerous calls to MTN they finally arrived 2 weeks later. Lo and behold!!! My debit order goes through on ...
I am on a MTN 200 package with the iPhone 5. I get 300mb of data per month. For the new iPhone 5S on the same MTN 200 package the customer get 500mb of data per month. MTN should upgrade all thir customers who are on the 200 package to receive 500mb of data per month as we are paying the same ...