I waited half an hour at MTN Table View for a prepaid sim and some prepaid air time. The man helping me left me standing in a queue while he smoked a cigarette (I could smell it on him when he came back) and all staff were rude and unfriendly. I gave up and left, explaining I couldn't wait any ...
Dear MTN Words cannot describe my frustration. We recently moved to a new area and low and behold, the worst internet connectivity. I work for an off-shore company and therefore work online most of the day. The past few weeks have turned into a hellish nightmare as I cannot do my job!!! It takes ...
Good Morning I got your response and the reference is REQ:2998448. I feel that my rights as a customer were violated. According to the national credit regulator (NCR) it stipulates that you as the insurer have to make me aware of the policy and explain to me as the customer the terms and conditions ...
I specifically moved over from Vodacom to MTN as they were offering extra data for the phone I wanted. I have called countless times to get this sorted and I still do not have the extra 150MB they promised! When I call the call centre, I was told to go directly to the store, the store tells me to ...
2 months ago I tried to use my internet, but it said that the connection was terminated. I assumed then that there was something wrong with my debit order... when I checked, Mtn had not taken off the montly payment due to "insufficient funds" which was nonsense since there was enough ...
Iv got a contract with mtn which i took long time ago and have upgraded two years ago.i recently had a problem at my work place and went to them advising that i want to cancell my contract since im due for an upgrade as of novermber! called through to 808 customer service and they told me to go to ...