I did an upgrade 2 years ago at Brooklyn MTN, which the consultant upgraded me to the wrong package. It took days to get sorted and i had endless problems. Today I would just like to compliment on the excellent service I received from Miles Viljoen at MTN Woodlands Boulevard. He assisted me with my ...
I called MTN this morning to give a months notice to cancel a contract and was transferred to the Cancellations department. I was on hold for 45 minutes before I gave up!!! I think it's disgusting that MTN make it so difficult to cancel a contract. I even phoned through last week, and was told that ...
A few years ago I opened a contract with a debit order from MTN in my name for my son. After the contract period was up we changed the contract to my son and my account was closed. On 15 June 2013 a debit order to the amount of R6975.02 was attempted. I called the MTN call centre on 16 June 2013 ...
I have just noticed that MTN has taken money from my account (R1365.72) via Direct Debit, although I don't even have a contract with MTN. This is obviously a transaction, but what worries me is how someone can use this account without producing a Water & Lights account and a valid ID. This ...
My Wife upgraded and extended her cell phone contract with MTN on Thursday the 28th November, and a sim swop was issued for her new phone. She was told that the sim swop would take up to 24hrs.By Saturday this had not taken effect. She went back on Saturday to the local service provider to find out ...
MY LAPTOP BILLING IS SO WRONG BUT NOBODY WILLING TO FIX IT, I AM BEING CHARGED R311 BUT I SIGNED A PACKAGE OF R289, I WAS GIVEN A FAX NUMBER BY THE GUY NAMED KEEGAN, FAX NUMBER 0865955338 BUT IT STILL NOT FIXED AND HE NEVER RETURNED BACK TO ME YET THEY DEDUCTING THE VERY SAME R311 AND I SENDED MY ...