This is the second time i have complained about mtn they are totally useless, service is poor and employees have attitude. It is high time now we move on to the competition we are paying you for this service and yet you just on our faces. Yes you Ciara Naidoo from customer service, do you even know ...
So I log a complaint. They respond saying sorry. Somebody will contact me to sort it out. I get a mail from Errol Maistry to tell me that they CAN help me - I must please advise asap - Ref: REQ:2991526. I reply IMMEDIATELY and tell them to please go ahead, so I can use my contract again. So I sent ...
I spend about R5000 per month on mtn for calls and data, I complained 5 months ago regarding the bad network in our area, if any data coverage we at least get edge, a guy called me once but never followed up, always stayed with mtn as I have been with them for over 10 years but it is really ...
MPHO SESHABELA IS VERY INCOMPETENT, 2 MONTHS AGO I TOOK OUT A CELLPHONE CONTRACT ON TOP UP 100, BUT SHE NEVER PUT IT ON THAT, SHE PUT IT ON OPEN PLAN AND MY ACCOUNT GOT DEBITED OVER R12000 IN TOTAL FOR DATA CHARGES AND SHE SAID THAT IT HAD SLIPPED HER MIND TO PUT IT ON TOP UP 100 SO AND I HAD TO GO ...
I Took out a contract With Mtn for R199 with a Sony Experia M at Mtn Bank City almost 3 weeks back and the phone switched off EVERYTIME I played the radio, took it back and a day later I received another handset (same make) It gave the same problem and I took it back. I was told that since they ...
If you have a contact us form on your website and you do not use it, rather remove it. It is worse than useless to have it and then ignore it. ...