Good evening am nkanyezi. I took my phone for repairs mtn store where I had bought on the 14-10-13 and I was told I would get it after 10 to 14 working days. I was later called and told I need to pay R3220 to have it repaired. I paid the amount a couple of days later. I have since been waiting from ...
My wife had recently upgraded her contract at Mtn v&a and she received an iPhone 5. Just over 3 weeks later the phone suddenly would not go on & neither could it charge. Subsequently we took the phone in and waited in a que of 3 people for 2hrs before being attended to. When we eventually ...
I upgraded my MTN Contract today and received a brand new iPhone 5S, 64GB at the MTN Store at the V&A Waterfront, Cape Town. MTN Consultant and I signed at the store the TERMS AND CONDITIONS, i refer to section (2) 2.1 In the event that your device has a manufacturing defect and this is ...
This afternoon I went into the mtn shop to purchase a nano prepaid sim. The first time I went in a consultant wa sitting fiddling with his phone. I waited and waited until Karen who works there came to me. She informed me MTN does not stock prepaid nano I should go to CNA or Edgars. If I don't get ...
On 27/11/2013 at 02:47 I called 112 to request help with domestic violence. Jabu Ntombeni answered the phone by simply saying "Yebo" then I said "Hello... Hello" then he said "Yes I can hear, stop saying hello and get to the point". This is no way to answer the phone ...
I have a data contract with MTN for a Sony Tablet but for the past three months I haven't received any data. I've been to their Promenade store several time to have it fixed and been told i have to make an 'appointment' with a technician which is utter rubbish to begin with. Even the technician ...