Yesterday i went to MTN Westgate and asked when my MTN contract ends! I was then told on the 18th this month and they said i need to let them know at least 30 days to cancel my contract before it go's automatically on (LOL)! i then immediately contacted 808 as the mtn man said and my call was ...
I have an MTN contract for a wifi router of R499 pm and use it for my business from home and for the last 2 and a half months have not been able to use my router due to 'poor signal or faulty device'. I logged the complaint in October and several weeks later only heard a response that they received ...
Good day. I have have been trying to contact mtn insurance on 1236084 for several days but there is no answer. It goes through the voice prompts to enter your cell number etc but when you fail '0' to speak to a consultant there is never an answer. Is this being done on purpose to avoid claims? ...
I still have not heard from mtn with regards to my matter and i have been phoning from the 23 october and today i phone and get told once again they are still dealing with it in billing departement, and to respond to mtn previous response where they said my husband didnt wait for the sms to come to ...
A Sim swop was done on my number without my knowldege and I suspect the call centre did not do any check & verification before the Sim swop was executed which resulted in my bank account being hacked. I reported the matter on the 25th November 2013 via the Call Centre and was promised prompt ...
I took a contract mobile phone with MTN (Blackberry Z10) which i have been paying for. I was advised that the handset would be replaced if it gives me any problems within a period of 6 months from the day of purchase or repaired for free within 12 months. i have had the mobile for 5 months and took ...