O I upgraded from the blackberry to the iPhone 5 on the 01st November; o I had asked the sales person when the iPhone 5s will be launched o 2 weeks later MTN launches the iPhone 5s o I went into the store o He then explained it to the manager... o I was advised that MTN could take the iPhone in ...
Hi Wenzile Masina, You keep giving me the incorrect info, after your 1st response i took the initiative to call mtn again. The legal team said also that am responsible for the account but because am 100% sure that i never opened this account i begged them to transfer me to the department. I was ...
I have been with Mtn for 4 years now and because the network is not supporting my new phone as it should I decided to port my number to Vodacom. I went on Saturday (30 November) and did the port at Vodacom shop but up until now Mtn has not released my number so that I can go over to a network that ...
I missed my monthly installment and had my account restricted. As soon as I realised that my installment was overdue I went and paid the monthly installment at MTN Golden Acre, Cape Town. After making the payment I attempted to call the MTN call centre to request to have the restriction removed. I ...
Second complaint! So I got the MTN 2gig internet contract through FNB, the device was faulty and did not work, so I had to cancel it, it was cancelled within 5 days of receiving it, they assured me that the contract was cancelled and that the money WILL NOT be taken out of my account for this, I ...
I really don't understand why my bill went up. I called your call centre and everyone is useless there, no one can give a person a straight answer. Our agreement was R268.99 for 24 months and for the past 2 months you guys are taking R297.99. WHY? I refuse to pay the extra money because you guys ...