Dear MTN According to my Contract my Data is supposed to be Refreshed ON THE 14th of every Month. Since the beginning of the Contract this was done Just after Midnight 13th/14th. PLEASE continue to do so at that time AND NOT LATELY WHEN YOU FEEL LIKE IT... Its now 20h00 ON THE 14th and I am still ...
I have a blackberry bold 9790 on contract with MTN. Last Monday I took it in since the phone switched off and could not be restarted again. The phone was sent away and on Thursday I received a refurbished blackberry. Two days later however I received a sim card error message. I took it in to the ...
First issue: I upgraded to a new contract and took another contract out. It was two different contracts. A Nokia and a LG phone. The wrong contract was put on the wrong phone. After I received my bill I realised that it was wrong. I went back to change the 2 contracts to the correct phones. The MTN ...
For about a week now I have been unable to receive any sms's on my phone. I went to the MTN store on Rietfontein road in Boksburg and they logged a USD and informed me that the issue will be sorted out within 24 hours. It is now passed the 24 hour time line!! I contacted the Call Centre and they ...
My phone was on monday 09 December 2013.I have insurance with the WONDERFUL MTN.By Wednesday 11 december my claim was submitted and when I phoned at lunch time and asked if my claim was received I was told that they had no record of a claim. I then went after work to MTN in the Cavendish Mall and ...