I have two contracts with MTN, one is for an iPhone 5 and the other for an MTN Sh@relink router and a 3gig light uncapped package. My provisioning date is the 14th of every month, My iPhone get provisioned on time every month, but my Data line gets provisioned late on the 15th. I have had numerous ...
Customer Care at 808 was called many times before but with MTN competency rate the information was never corrected, MTN did phone and corrected the address after they phone us back, the address was suppose to be corrected months ago when the contract was upgraded, but with MTN incompetency they ...
In August I upgraded my handset, I went for the note 2, it was a obf, I then got a new one with the same problems, exchanged for another, on the 3rd one I experienced the same issues so I wanted a S4 which I received, the S4 however gave me problems as well. I then exchanged the S4 for a iphone 5 ...
My husband and myself went to mtn on the 14th of November to upgrade my phone (on his name). The personal was friendly and helpfull. AL the forms were completed, and I got my phone. My simcard was clipped and placed in the new phone (BlackBerry. Q10). I was told that my new packidge will be loaded ...
I upgraded on 5 October 2013 at MTN Wonderpark (Evelyn) from a Blackberry 9810 Torch to the Samsung Galaxy S4 on the Mtn Anytime 350 package. The BIS fee and 100 sms bucket on my previous package was never cancelled and I had to pay for this. My Bill was standing on R1000.00 I was told by 808 no MB ...
My phone, a Samsung S3, was handed in for repairs on the 23rd of October. They told me it would take about two weeks, so after two weeks I went back and they said it will be there in the next two days. After two days I had to find out that the phone has not even been repaired. A few days later we ...