I'm tired and angry; paying for mistakes made by MTN. In short, I had two contracts due for upgrade or to be cancelled. I requested that one be cancelled and the other get upgraded to a data (Laptop) contract. They "upgraded"/converted BOTH contracts and I received one laptop and dongle. ...
I have a contract with MTN and I was charged R10/day for 'cloudy alerts' subscription that I did not agree to. When I went to MTN to query this, I was told that many clients are complaining about the same problem. This is a and MTN should refund their customers as they cannot provide proof of any ...
My cellphone account is suspended! I called centre 808 and the lady gave me attitude and I got off and dropped the phone. When I try later to call 808, the phone is telling me that my account is suspended and I cannot make any calls blah blah blah... This morning I received an sms saying I've ...
I have been having problems with topping up airtime on my phone for a while now, it hit me the most when I downloaded airtime and without even making a single call all my airtime was gone. in a matter of minutes. I thought maybe I had applications opened on my phone I switched if off took out the ...
REQ:3026560 I have experienced the most shocking and appalling service from MTN, I have been trying to get a hold of the Insurance department with no luck since the beginning of November. Each time I call the number they gave me I end up holding on the line for more than 20 to 30 min and I ...
Since 04/12/'13 I have had no cell reception at my home in Wynberg. I've written to MTN on 06/12/'13 and got an automated response only (#7423883). On 09/12/'13 I had to phone & was told there's a tower problem & they cannot give me a turn around time. On Wed 11 Dec I phoned again. The ...