Since porting from MTN to Cell C to Vodacom I no longer receive sms from FNB (OTP's and inContact) According to Vodacom and Cell C technical investigations MTN must send the SRI to Vodacom not Cell C. I have contacted MTN telephonicly several times and been on hold for over an hour at times. I have ...
Can it be so difficult for Mtn Head Office to provide Mtn Waterstone Village with a price on a Nokia Lumina 520 200 Top Up. Ilse that works at the Waterstone Branch has made phone calls and sent emails but to date still no price. Ilse I have to acknowledge that you have been very professional in ...
I have complained before about letters addressed to an MTN Client turning up in my P.O. Box. I turned to Hellopeter after telephonic complaints to MTN Accounts Department failed to solve the problem. My main problem is that I am hiring the Box for my convenience. I believe a person called Mantoa ...
I went to MTN Woodmead on the 12th to do a SIM SWOP and was told the SIM card will be active within 24 hours. After 24 hours, the new SIM card was still rejected and upon calling MTNSP, they said there is no SIM SWOP request that was put forward but I paid R140 for it. Since my still had my old SIM ...
MTN is a reaping people off. Firstly I had a contract with MTN since two and a half years ago. I insured my blackberry torch, it was and I reported it and gave MTN everything they needed. Within 2 days they called and told me that I didn't insure the number that I was using on my phone, which I did ...
A few months ago I went to MTN Fourways mall to do a SIM swap. I was told that South African ID documents are not recognized by MTN and I needed a drivers licence or passport. I was fuming and had to ride home in peak hour traffic to fetch another form of identification. When I returned I ...