I bought a sony experion Go cell from MTN corporate at end June. The touchscreen was faulty so I called CUSTOMER ENQUIRIES on 3rd Dec at 083-1-808 as per my billing statement. The operator advised that I take the phone to any MTN branch and said the MTN at Coastlands was fine. to take the phone to. ...
Good Day.. I and I am sure tons of other customers are infuriated with your luring customers to sign up deals for your new I-Phone 5s. Many of your stores have never received stock .. those who have received stock has never received stock AGAIN.. yet your brochure has this item advertised. And your ...
Upon my report of not being able to access the internet I received this response: We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes. The max speed that you can get once you have finished 3072MB can be anything ...
I took a contract with MTN and opted to use my original number. after the 24 months were complete, I still managed to keep my number and had no hassles with them throughout the 24 months and after that period. Thank you MTN for giving me the best experience ever. Next time I want a contract, you ...
MTN advised that I need to phone the call centre when my contract expires. Today I made 8 phone calls (holding on for the 8th time as we speak for an 1 hour 14 minutes!) I am yet to speak to a Cancellations agent to cancel my contract and convert to a pay as you go customer so that I dont lose my ...
I purchased airtime today hoping to send it to my daughter only to get the invalid pin number error. When I contact the call centre they inform me that the airtime was used by me last night 16/12/2013 as far as I can recall I haven't had airtime 0in 2 days and why was my question not answered when ...