Joanne Naidoo really went the extra mile for me in getting hold of a cell phone that I was looking for. She and her co-workers phoned around to find the phone and Joanne went after hours to pick it up for me. Its lovely dealing with real people who make the effort to provide good service. ...
I logged a query with MTN on 23/10/2013 and it is still not resolved as no one can give me a clear explaination as to how they got to the balance they have on my statement. I have received another statement from them 23/12/2013 and the balance is still incorrect! My bill has always been R408 and ...
Dealer code: 214844 telephone: 083 869 6670 I was due for my upgrade, so i went to MTN. Day One - I was told the that they were off-line and i need to come back tomorrow. Day Two - I was told that i cannot upgrade from a voice package to a data package, i need to do a new contract. I did the ...
About 2 weeks ago my wife lost her Blackberry with Sim Number 083 619 2296 in a taxi. We successfully managed to have it blocked by Mtn that same day. As she normally works on shifts at a Supermarket, she only managed to buy a new sim number 0603463952 on Friday 13.12.2013 and asked Mtn to do a Sim ...
I have been a loyal customer to MTN for many years but am now considering ending the relationship with them as a result of being incorrectly debited and for being ignored by them. 1. They never get back to me to resolve my complaint despite me making several calls to them. 2. They lack in empathy. ...
Im with mtn for over 15 to 18 years now and all i ever get is problem its time i really change i took out a contract a year ago and 3 days of having the phone i picked up that this phone just goes blank so i took it back to the mtn in the boulders and explained to them this but they refused to ...