For the past 2 weeks ive been trying to get a relacement sony xperia z from MTNs insurer 24 hour mobility/pinniclce marketing, at firt they said they dont have the phone of which they then CONFIRMED that their own supplier has the phone in stock i just need to pay the acess fee of R600 to get it ...
I tried porting my number from Vodacom to MTN. Three times I tried, without success. When I tried to enquire, the staff was just callous and could not care a hoot. To top it, I was told that I had not done the porting correctly, but it was one of their staff who wrote down the porting method. So I ...
On Thursday, 19 Dec I applied online for a contract, which was approved on the 20th of Dec. I was told that the phone will be delivered on Monday (23 Dec), if not, Tuesday (24 Dec) Morning. I called on the 23rd to follow up on the delivery and was told that "porting" was causing the ...
I applied for the iPhone 5s on the 20th of November, once approval was received i was told that there was no stock available. I had to make regular follow ups to determine if stock was available. I was told on Friday the 20th of December that stock was available at Northgate. I got to the Northgate ...
It is quite sad that I have to complain on Hello Peter regarding this, I did email all the support channels available to me but to no avail. I migrated from contract after 16 years and plenty spent to prepaid as personally I do not need to keep upgrading my smart phone every 2 years, the technology ...
According to my contract (MTN Anytime 200), I am supposed to be credited with R200 airtime, 200mb of data and 200 SMS's on the 21st of each month. This month (21 Dec) I was only credited with the airtime and 25 SMS's. I immediately went to MTN (Clearwater Mall in Jhb) and requested that they ...