I purchased an MTN Dual Call service from an MTN shop on 17/12/2013 and was told that the service will be activated on the secondary SIM card within 24/48 hours. It has now been a week and after another visit to the shop and multiple calls to the 808 call centre, my secondary SIM card has still not ...
Hi, I have called the MTN Insurance call centre 4 times now and every time i call no one answers my call and i get cut off. Is anyone working at the call centrer. I really need help. Can someone please help me. ...
Needed information in regards to Iphone 5 16 gb. When credit is due to a Company I feel it is only fair to give. These 2 gentlemen have gone out of there way to assist and it is greatly appreciated. Service like this must be cherished and all I can say is a great THANK YOU for what they have done. ...
Friday I had R155.03 of airtime and I made only 3 calls. Saturday morning when I checked my account, I now have R1.95. I called the call centre and spoke to Ability and she informed me that I used the airtime browsing the internet. I have data so why was internet charging on my airtime and they ...
I have been on contract with Altech, however I stopped the contract and went over to prepaid. Since I went over to prepaid I have been struggling to get my BIS activated. I went to Altech and was advise to deal with MTN. Went to MTN and was advised that Altech must assist. After numerous occations ...
Am very dissappointed with MTN direct. After requesting an update on the 28th of November i still have not received the package, because MTN gave the courier documents with names spelt incorrectly. Even after calling MTN thrice my names had still not being corrected. what makes it worse is they ...