I phoned to find out why my data costs were so high and was told by the call-taker that there had been an error on the part of MTN and that they had failed to allocate the data to my contract as per the conditions of my contract. I was told that they would, at best, refund me for only six months of ...
Two weeks MTN!!! Two weeks waiting for you to do something!!! I can NEVER get through on 808!!! I requested my call logs. Or itemized billing as your staff call it. TWO WEEKS AGO!!! Where the is it? In dream land!!! Bet your excuse is going to be Apartheid made your staff incompetant fuckheads who ...
I was due for a up great on the first of Nov, I went to an MTN branch in the V&A and placed an order for an HTC one as they had no stock in store. The salesman asured me that he would get back to me within 3 days.. I am still waiting for him to get back to me. I then went on the MTN branch at ...
Since 2013-12-21 mymtnmail and mtnloaded does not receive any e-mail from other servers. Nobody can give me an explanation why or when it will be working again. I need my e-mail working since I am losing business because I can't receive e-mails. Hurry up please! ...
As per your response 13:29:03 | Tue 17 Dec 13 "Kindly note that if you are experiencing signal issues everywhere, it may not be a coverage issue, it may be a handset related issue in which case the handset would have to be sent in for assessment." Complaint I sent 2 complaints ago, Mon 18 ...
HeloPeter, I booked in my phone with MTN, Repair call center was in no help since the 17th Dec, until I forced to go back to the Repair center to get the Ref number on the 21st Dec 2013, then the agent gave me the Ref without any hustles, but what I don't understand is why couldn't the call center ...