We went to the Istore Gateway on Sat 14th of dec to start a new contract with MT and were told we would be contacted once approved.By thurs 19th of Dec no one has phoned us. We had tophone and leave messages for the Mtn consultant Melissa to call us back to no avail. We finally get ahold of her ...
I bought a 24hr internet bundle with points. I got an SMS saying that the bundle was purchased and that the points have been removed. Now my account is saying -R1600. Which means that mtn had money from me. This is completely against the consumer protection act and I will sue mtn if this is not ...
I have been an mtn client for the past 13 years and needless to say I am very irate with their service. For the past three months without warning my lines have been suspended and this is totally unexcptable as one of the lines is a busuness line and I have indicated this to them. Orders are made on ...
I upgraded a couple of weeks ago. Needless to say, MTN charges me over R1000 for this upgrade, yet do not load my sms and data bundles. I have called tirelessly everyday for 4 days, and everytime its "it will be loaded in 2-24h". This has not happened. I even asked the lady yesterday to ...
I have been having billing queries with mtn for the last 7 months. On my last report Veronica responded to say my account has been credited however this has not changed. I have been billed the same amount again and the credit note does not reflect. I called in to the calk centre and spoke to Ashwin ...
So I went into the MTN store to do an upgrade on my contract, new contract deal was as follows: R569 per month, Deal includes: (or should include) R350 worth of airtime 350mb of internet data 350sms's 60 min MTN to MTN free minutes 150Mb bonus data, AND NOW, they only gave me: R350 worth of airtime ...