On December the 6th 2012 we issued a cell phone contract with MTN with a special where we get a TV. We have been waiting a month and 4 days for the tv to arrive. The people at Bright Point's attitude is so disgusting towards clients, they want me to pay a delivery fee for the tv which is absolutely ...
I have been sold a product by MTN on contract, but when I wanted to return it to them in perfect order within the 7day cool down period, they didn't want to take it back without charging me a huge R1160 cancelation fee. ...
Good Day Hello Peter This is the actual complaint i've sent to Mtn. At this moment i'm a few weeks away to deliver for my new born baby i am not willing to do anything they are asking me to do as this is stressing me a lot. Query: Please check for me what is going on again, as I have received an ...
Upgraded in November 2012 on my contract, i wasn't happy with the phone so i took it back to be replaced with something else. I asked that it should be replaced and even if i have to pay more i dont mind im willing to do just that. I bought another cell phone cash to use in the meantime as i was ...
Ooked my phone in for repairs and after being told 4 times by the branch and the repair center my phone 'will be here by Friday' still have not received my phone. Then told to contact the repair center myself again!? Surely this is not my Responsibility? Absoulutly appalled by the lack of service i ...
I would like to report that I get about 3 or 4 phone calls a day from various cell phone companies trying to sell me a contract. This is complete abuse and spam!!! When asked where they got my information, they told me Transunion sold it to them. MTN Direct is the latest. You do not have the right ...