I have been trying to port my number from mtn to cell c since Sunday, 6 January 2013. After approximately 15 attempts to port from cell c still no luck. I have called the Helpdesk on numerous occasions and after each attempt to port I receive an SMS indicating that my operator has declined the ...
Jaco is the only one trying to assist me as client in this matter - I have previously reported this complaint on HelloPeter and MTN responded positively, but then just incompetence thereafter. Refer mails below. Jaco, I concur with your sentiments 100% and salute you for the honesty and integrity ...
I went into Mtn Tygervalley on Monday 7 January 2013 to enquire about a 3G internet connection. The consultant Adam told me what docs etc were required and I returned about 3 hrs later with all required docs and filled out and signed all forms. I was told authorization will take up to 48 hrs but ...
Hi, I went to mtn at the glen mall to find out what specials they have to which I decided on the iphone 5. I applied for it got approved an was told that I can come the following day to collect. Went the following day to be told to come the following day because the couriers have not delivered in ...
I lost my phone on the 3Jan 2013, i stopped my phone the same day and went to the police station the following day, i put through a claim on the 7jan 2013, when i called on the 10Jan 2013, I'm advised that my claim has been declined because the simcard was last used on the 30Dec 2012, I was accused ...
I reprted this problem a week ago, and received unsatisfactory feedback. be as it may, i accepted, and followed procedure as instructed by Mtn Soneike. this was on Monday!!! Still no feedback! each day i have to send emails, submit photos as proof, and phone and phone and phone! never any feedback. ...