On the 2013-01-06 at 22h30 I check my airtime balance it was R454-00, On the 2013-01-07 I check my balance again it refected an amount of R109-00.I phone Mtnsp to enquire about It, spoke a client services consultant a ladycalled Tumi or somehting an explained to her the situation, she in reply in ...
I have been an MTN customer for many years but of late their service, product knowledge and attitude towards their clients leaves much to be desired. When I signed my last contract I made an arrangement to receive electronic statements. Since August last year I am not getting them and then I have ...
Hello, I took time off from work to go to the MTN Store at the Pavilion Shopping Centre in Durban. The lady at the counter informed me that I must call the MTN Call Centre on 808 to facilitate my Port request. I do not have the time during working hours to call and wait in a call queue. I am also ...
I have been on MTN's network for a total of 12 years (broken on same MSISDN). I hav ebeen out of contract since the end of november. I have on numerous attempts in the last month attempted to get the iPhone5 through MTN direct, iStore, MTN callcenter, MTN Cresta etc. All of which report the same, ...
On December the 6th 2012 we issued a cell phone contract with MTN with a special where we get a TV. We have been waiting a month and 4 days for the tv to arrive. The people at Bright Point's attitude is so disgusting towards clients, they want me to pay a delivery fee for the tv which is absolutely ...
I have been sold a product by MTN on contract, but when I wanted to return it to them in perfect order within the 7day cool down period, they didn't want to take it back without charging me a huge R1160 cancelation fee. ...