Due to the high rate of MTN has now decided to ask their customers to produce affadavits from the police before they will action any sim swop when asking the Area Manager at the Gardens Branch why this was done as usual due to bad training at his level he replied it is policy and he had to follow ...
I've signed contract for and it was approved for laptop deal including a bag. I was phoned to confirm that my application was approved but that they don't have stock. The offer on the pamhlet expired on 9 Jan 2013 - I've signed on 3 Jan 2013 and approval was given on 4 Jan 2013. They didn't phone ...
On the 2013-01-06 at 22h30 I check my airtime balance it was R454-00, On the 2013-01-07 I check my balance again it refected an amount of R109-00.I phone Mtnsp to enquire about It, spoke a client services consultant a ladycalled Tumi or somehting an explained to her the situation, she in reply in ...
I have been an MTN customer for many years but of late their service, product knowledge and attitude towards their clients leaves much to be desired. When I signed my last contract I made an arrangement to receive electronic statements. Since August last year I am not getting them and then I have ...
Hello, I took time off from work to go to the MTN Store at the Pavilion Shopping Centre in Durban. The lady at the counter informed me that I must call the MTN Call Centre on 808 to facilitate my Port request. I do not have the time during working hours to call and wait in a call queue. I am also ...
I have been on MTN's network for a total of 12 years (broken on same MSISDN). I hav ebeen out of contract since the end of november. I have on numerous attempts in the last month attempted to get the iPhone5 through MTN direct, iStore, MTN callcenter, MTN Cresta etc. All of which report the same, ...