Telkom having failed us with regard to Landline and internet, we decided to get an internet package from MTN. Bertie was the consultant who described everything and sold us the contract. At the beginning it did not perform as we wanted and Bertie spared no time or effort to help until everything ...
I have requested my contract to be change from Data to Voice contract on the 19 December 2012 initailly i was told is going to take 7 working days to affect the change to this date nothing has happend. I went back to MTN franchise store were i made the request and I was told to wait cause MTN was ...
Given my last complaint of Hello Peter regarding the fact that I dispute the amount that was debited from my account for my 3g service, I called Mtn and requested a URL. This was done on the 3rd of January and the call centre agent informed me I would receive it in 6 working days. On Monday the ...
Good day This is a complaint and a request for MTN to please remove me form your database; since their telemarketing employees do not carry out my request, . Please remove my cell number and all contact details from your database. I have been contacted four times in the last 6 months, two of them ...
I am a new user of Mtn previously from Vodacom, I took out a new Mtn contract a few days ago and thought I'd better of with Mtn than Vodacom, but today while trying to purchase a data bundle I get a message saying I have insufficient funds when I do. After a call to customer services I was told ...
I gave my Htc one X with a cracked screen into the Bluff Towers Branch Mtn branch on the 18th of December for them to book into be quoted for a replacement of the screen. I was informed that due to Xmas period of holidays coming up it might take a bit longer than the usual 3 day wait for the quote. ...