I have just paid my monthly installment on my wife phone, as usual, 8 days later the phone useage has been suspended. I call up MTN and apparentlly my account isn't 'upto date'. I went to the Somerset branch and the guy behind the counter, said everything looks okay and he said service would be ...
My SIM card number 1719502761, I have never experience such pathetic service. I have lodged a complain yesterday 17 January 2013 regarding a SIM card that been deactivated and I was told that the SIM card would be active within 24 hours because I had purchase data bundles (R180). Today 18 January ...
I went to mtn in pavilion to sort out something that came as a fault from mtn side when i got to the store i was served by a lady names nadya she wasnt the nicest person ever i then explained my problem she was on the phone with customer care for two minutes and nothing was resolved then when i ...
I received feedback from MTN to my report on Thursday 10 January. The feedback was a very automated response ensuring that the correct person will get back to me but to no surprise nobody has contacted me. Rather dont respond if all you are saying is that you will respond cause that means nothing ...
Good day. My camera on my Nokia N96 stopped working, so I sent it in to Mtn for repairs because it was still under guarantee. Reference number was R1256236, Retailer FMZ in George. I got the phone back 3 weeks later with a report that it was water damaged and that it cant be repaired because it was ...
I took out a new contract with MTN on the 02nd Jan at Cavendish and on the 11th Jan i took my phone in for repairs and was told that it would take a week to repair and the store doesnt have loan phones... Mandisa said that i would have news by Wednesday (past) but if not then Friday definitely... i ...