On the 8th of November 2012 I sent an email to the MTN email address [Email Removed] which is used if you'd like to cancel a contract. I was told that the last debit order would go off end of November, but to my suprise on the 1st of January double of the normal Debit order went off my account ...
I took out a contract with MTN in November 2012, within 7 days I cancelled the contract as I was not happy with the package, I was told that I would not be charged for any installments as it was within 7 days. I had R199 deducted from my account in November and December (the monthly installment ...
I emailed their coverage area saying no one can contact me when i am at work. so Andre send a letter to customer care to say they can cancel my contract. this was sent to their retentions dept who was suppose to contact me when it was done. I have been emailing them since 2 Jan when i got back to ...
Actually have 2 complaints, firstly I have been with these people - 15 years have decided to cancel ADSL and move to their 3G. The 3G service is pathetic have been told its coverage issue gave me a number I have now phoned 5 times and still do not have a call reference or any indication if they ...
I was referred by the Canal Walk MTN branch to visit the MTN store opposite Checkers in the Cape Gate Shopping Centre as I would find a data consultant there who will be able to assist me with my Android Google Play Store data issue that I've been experiencing. What a pleasant experience it has ...
We have been complaining about this for the past 2 to 3years and there is another complaint that was send to mtn on 17th of july 2012 My area has no network coverage, i can't make calls or even access the internet the problem has been there since june 2011.The only signal that we pick up is mascom ...