I've handed my phone in for repairs on the 3rd of January 2013. I've request numerous time for feedback as to when my phone will be ready for collections without any reply from the service provider. ...
I have the worst signal on my tablet. This means that its not possible to use the device for the last two months as i should be able to. Apparently there is an tower problem but i cant leave an complaint as there is no one that can help me till Monday. This problem has been comming from December ...
I ordered a cellphone upgrade through Shaun at MTN Direct's retentions dept. He seemed efficient and knowledgeable. My phone was delivered by courier just after 5pm on Wednesday. I then discovered that my sim would not work in the new phone, which needs a microsim. I phoned MTN Direct at 8am on ...
I have received a call from a rude man telling me that I owe MTN money form a contract that I opened. The fact is that I have no contract with MTN. It is clearly a case of. The man of the phone was sarcastic and implied that I was lying. Totally unprofessional. After about 2 hours calling several ...
Mtn have failed to cancell services, after being asked to do so via email, resulting in an itc listing. after huge amount of effort to get hold of some one - no one helps - all they say is legal will contact you in the next 5 days, that was 6 months ago, still no one with any knowledge or power ...
My phone was misplaced and I blacklisted my handset with MTN. a day later it was recovered. I then requested for the un-blacklisting. I was told to get proof that i am the owner of the phone and i went to the store where i purchased the phone they gave me the recipit and i was told to fax the ...