Recently we went and upgraded my sister's cellphone at the MTN Store in Edenvale at the Hyperama centre. When we got home we found that the Apple iPhone 4s that had been given to us had previously been opened and further more damaged... there is a chip on the phone. On closer inspection of the box ...
It took a week to find out I had been approved for a contract & I had to contact them to find out. I finally got my hand set after a 3 day delay (numerous delays). However after 7 hours I was still not activated, on calling the call centre I was told that I did not have an accout (was not even ...
Since the day i got the Sim&Blackberry last week I have not been able to make outgoing calls on my MTN contracted BlackBerry cell phone. All other services are functioning normally, including incoming calls. It has been established that the problem is with the account and/or the number, but no ...
In all my dealings with MTN, i have not received that level of service that i have had from Tyson Anthony from MTN direct. He went out of his way to ensure that everything with regards to the contract was sorted out. He should be an example to other agents. ...
Hi MTN, Last week I ported from Nashua Mobile directly to MTNSP after 5 years with Nashua Mobile. The issue I'm upset about is that I had /- R2000 airtime available on my account before porting. I asked the consultant at the MTN store what would happen to my airtime and he said it would be ...
Account: A4475520 - req: 1591824 A reply on my previous complaint was promising a refund but still nothing happened 2 weeks down the line. Also no assurance that my account won't be debited again at the end of February. No stock, no service, no delivery of promises, just very bad service! I want my ...