My account was upgraded in december from a 3gb uncapped data package to a 5gb uncapped data package, or so I was led to believe. As soon as I realised that it had be changed from a 3gb uncapped to a 5gb capped package I went back to them and requested they reinstate my 3gb uncapped. This was done 3 ...
Ive been call the insurance line for the last 2-3 weeks and im on hold for more than two hours ever time! I just need more information and get my phone insured without having to go into a store (not as easy as it sounds) can someone PLEASE contact me about getting my phone insured! ...
I received a recycled number from Mtn in 2012. I realized that my airtime just disapears. I finally contact MTN and they tell me there are active subscriptions on the number and they explain how i should unsubscribe. To my horror when I did as was told *141*5# i found three active subscriptions on ...
Dear Veronica REF: REQ:3089894 I doubt you understand the frustration as this problem has been escalating for a while now dont think such a problem can go on this long i feel MTN is dragging this on I sent a reply on the 7th and no response no one has contacted me since i think mtn is still playing ...
Please avoid MTN as they have unlawfully cancelled my contract prematurely. They deactivated my SIM one day prior to the cancellation date. They deactivated the SIM on the 12th of January 2014, while their contract clearly states that the expiry of the new contract is the 13th of January 2014. I ...
I am looking for a 24 month contract for data. As I have my own router I was looking specifically at the SIM card deals. On the 5th January 2014 A representative from the mtn branch in centurion, gave me a brochure with deals valid from 27 th December 2013 till 31 st January 2014 . He highlighted ...