On the 27/12/13 I reported my insured phone which cracked the screen on the 24/12/13 at MTN in Hazyview and was given forms to complete. I was told that the insurance company will contact me for the collection of phone and was told not to leave the phone. I was in Nelspruit MTN on the 10/12/14 and ...
MTN should intervene and stop companies like Mira Networks from deducting costs without authorisation. Mira Networks has been billing me monthly for services I have not subscribed to. My Service Provider, MTN, are of no help either. Upon trying to call MIRA, their voice activated system does not ...
I went into the store on the 5th of January to upgrade my phone contract and also my data contract seeing that both is due.. The phone upgrade went smooth and Millicent was perfect at her job, when it came to the data contract, things went wrong. In no way was this Millicent's fault. I opted for ...
Over a month ago I complained about the network and response was to giv details and I did. Weeks later no response until I updated my twitter status. Was promised it would be fixed but nothing.o When I'm in the house I cant use my fone cos of network. Pity I'm on contract. This is frustrating like ...
MTN advertises a 9 GB 9 GB Night Express for R249 PM x 24. I applied for this contract which was approved but when I went to collect my new sim card I was informed the package doesn't exist, but costs R449 x 24. MTN is refusing to proceed with the contract as advertised and signed. ...
To Whom It May Concern I took in my phone for repair as my phone screen broken due to the phone fell on the floor by accident. I was informed that my warranty would not cover the damages as it broke due to negligence and I would have to pay for the cost of repairs, I explained to the consultant ...