MTN has billed me R2370 for a data contract that should have cost me R369. This billing only took place after I took up their offer to get R2000 credit to renew a R99/mth 2GB plus deal. This deal was offered when I indicated I wanted to cancel a R369 contract expired in September 2013. MTN without ...
I put in a claim last year Dec for damages on my phone. I was contacted on 26/12/2013 to be informed that my phone is ready. I then paid the excess the next day and faxed the proof of payment. However I have now been waiting two weeks to hear when my phone will be delivered. I have contacted the ...
I HAVE BEEN CONTACTING MTN SINCE LAST YEAR MARCH TO DATE ALL THEIR INCOMPETENT AND RUDE CONSULTANTS CAN DO IS BLIND TRANSFER YOU AND HUNGUP THE PHONE WERE THESE PEOPLE EVER TRAINED BEFORE THEY WERE GIVEN JOBS? OR THE TRAINING THEY GET PROVIDED WITH IS HOW TO BE RUDE TO THE PEOPLE WHO PUTS BREAD ON ...
MY PHONE CRASHED ON MONDAY I CALLED MTN N GOT TOLD THEY WIL BOOK IT IN AND WILL SEND A LOAN PHONE TOO, FRIDAY TWELVE NOON I STILL DID NOT GET THE PHONE CALLED 808 GOT TRANFARED TO INSURANCE AND THEN THIS RUMANIA LADY TOLD ME I DOT PAY HER BUT PAY MTN SO IF I CANNOT WAIT I CAM SOME GET THE PHONE ...
Despite having the highest call charges I joined mtn largely for service and the contract offer. However now I find myself regretting this decision. Their billing makes no sense. On a pure data bundle 500mb of data is R49 per month WITH a "free" router. On my cell phone contract its R149 ...
I took a damaged phone to Mtn in Polokwane Checkers Mall on the 31/12/2013 for repairs and i was told by Refilwe that its a process of 3 days to 4 days. The phone is not back yet and im not receiving any feedback as for when im goona receive the phone or how long i must wait, i called the branch on ...