Since the start of 2014, the MTN Network on my iPhone has been switching between Edge or No Network despite having a 3G SIM card. I understand that in certain areas, the Network may not be as strong which would justify an Edge signal. However, I find it completely unacceptable that when I am in ...
We've been living in Waterfall Country Estate (c/o Woodmead & Maxwell drives) for 2 years now and the signal has never improved. There are now 300 households in the estate and more than 50% of the day people cannot get hold of us on our mobile phones because of bad signal. You would think MTN ...
I have been to MTN now more than 3 times with my query. I have data package for the first time in 10 months I have received an account of over R1300. The sent me a data sheet after over 2 weeks of complain and logging a complaint on this site. On 2 specific dates of R1000 of data was used when the ...
In August 2013, I bought myself the Water proof cellphone Sony Experia Z as an early birthday present. In December I went to the beach whereby my phone dropped in the pool, luckily I ensured all the the open ends was sealed (The charger and ear phone loops), as i always do! Unfortunately, my camera ...
I have a number of contracts with MTN and have generally (until now) been happy with their service delivery. I managed to damage my handset and called retentions to approve an early upgrade. The early upgrade was approved and I proceeded to the store in Canal Walk. the shop assistant was extremely ...
I was under the impression I am signing a one year contract with them for uncapped internet but after a year when I wanted to cancel my contract because of slow internet they informed me I can't because I am in a 2 year contract. My internet is so slow I can't even open Google. I have witnesses ...