I accepted a contract via Telephone Sales for R139 pm I canceled the contract within the allowable days and returned the handset, without opening it, to a specific branch where these type of cancellations can be done. MTN still took money from my account, the first debit was R169. Then other debits ...
MTN Business Erroneously charged me R4, 231.54 for data I never used. This was brought to their attention on 23 October 2013. The only response I received from MTN thus far is that their billing is correct. I however can supply evidence that the amount of data MTN claims was used, was never used as ...
I upgraded on 2/1/14 to a TV & MTN Broadband 1G Top up. I was told it will take 3 weeks for the TV to arrive. I received an sms saying I successfully upgraded. I put my sim into the modem & used it as I was instructed that I will not be able to receive any calls & I can only use it in ...
I recently changed from a Blackberry to an iphone. After approximately two weeks, I received an sms to say I had almost reached my credit limit. I immediately went on line and saw that I was being incorrectly charged. I then went to the MTN store at La Lucia Mall and received very poor service. I ...
After my complain I now feel its time for a compliment. I first want to thank Jacqui Mzobe retaining me as a client after I was very determined to leave MTN for good and never ever do business with them again. Thanks for the credit she gave me. I do feel it is a good reward for being a loyal client ...
Iv got insurance with mtn sp And just recently upgraded to a new phone so i called them to update the new hadset details and they hung up the line, called again and was on hold for a good 2hours and 30min.all i want is to update my insurance details thats all.ever since i became a mtn customer all ...