I have cancelled my contract with MTN on 6 November 2013, however MTN still deducts money from my bank account. I have really send and phoned so many times with just NO LUCK! I have no idee how to get rid of these debit orders and MTN! I have spoken to a Phindile Zondo on 6 November who has given ...
I have a contract with MTN which is under my partner's name. On 13 Jan 2014, they suspended both our numbers eventhough i have paid more than their monthly instalment on 20 Dec 2013. When i phoned the query, i was told i am not the account holder. I was using my office line. My partner couldnt ...
I was told that I cannot renew my package after 20 months to a lower Anytime200 package because it is the first time that I am upgrading, yet they are willing to renew my package as long as I stay on the current Anytime350 package. So what does this mean: 1) We want to take every last penny from ...
I found out today that MTN charges a Promo service fee and this charge is for the duration of your contract however the charge should be removed at the end of your 24 months (this is apparently the charge for your hand set)... but they don't so you are being charged every month for something you ...
My girlfriends Blackberry lost its EDGE signal last week Wednesday (0812014) in the Fairland area. we have called the MTN helpline at least 30 (thirty) times since then. They keep telling us there is no problem on the network and its the phone at fault. we went to Emmarentia dam on Saturday and the ...
Contract reached end of LIfe. on the 9th Jan To change this contract from contract to prepaid has taken more than 3 days of holding listening to a mind numbing 2 bar on hold torture - and even after speaking to a consultant in the accounting department. The contract was still not changed.!!! and I ...