I have not had internet for a few days now. I have complained already on the MTN website but I have not had any joy as no one has done anything and I have not been contacted. The internet shows that it is connected, and that I have 100% signal but there is no data flow at all. I have a feeling that ...
I returned my phone to the store for an exchange after noticing that it was not functioning properly. I opted to return the set immediately since it was still within the 7-day exchange warranty period. The assistance (or lack thereof) from the staff at this branch was pathetic. I was referred to a ...
After 5 weeks waiting for a contract transfer, MTN sms me to inform me that I am over committed, in what sense??? After two hours of phoning MTN to get a person to verify/explain/tell me what the actual reason is, every one is passing it to another department, from sales to customer support to ...
Good Day I upgraded on Saturday the 9th and Returned the faulty Z10 on Saturday the 15th - i was told i was out of my 7 days exchange warranty! firstly the sales person didnt say to us 7 days from the day you got it including the day you took it out! i was not issued with a collection number nor ...
I applied for a new contract for the Iphone 5 at MTN in 5 Simmonds on the 21st of February 2013. Today is the 19th of March and I still have not received my phone or contract. I have been to the branch several times since then. First I was told that the system was down, then there was a backlog, ...
This is an absolute joke. My phone was so I needed to get a replacement SIM card. I am on a contract so I assumed my SIM card would be replaced as I am already paying a monthly fee. I was told at the store that I must pay over R180 for a new SIM card. This is ridicules when you can get a new SIM ...