My sons Blackberry 9300 has failed and been repaired so many times that MTN has replaced the 9300 with new 9300 units three times. On the VERY FIRST attempt at switching on the latest replacement 9300, it froze on start up and MTN says the only option is to send it in for repairs - again. Surely ...
Good afternoon, I applied for a data contract at the Alberton City MTN on 27 February 2013. I still do not have the device today almost 3 weeks later. I have been to the store twice to inquire. The first time I was given a dismissive "the systems have been down". That was a week after I ...
I applied for a contract with MTN and it was declined because of affordibility. I applied at a different SP in the same week without any issue (This was after my MTN application). I receive regular credit reports and everything is clear. I called them and they can't see why it was declined. Can ...
I applied for a contract for my Dad on Sunday for a laptop and dta package. No one has got back to me. The phone number on the internet 011 3018111 does not seem to work. Neither does 1761 from an MTN phone. When I dialled 27 83 1 761 they gave me the number 0832226271 for the store which no one ...
I sent MTN an e-mail enquiring about incresing 2 of our 3gig cards. I did get an e-mail back saying "A consultant will be in touch with you shortly" This was 10 days ago!!! I have been trying to get an answer since 8.30 this morning, each and everytime I phone their call centre and ...
I have been trying to get my new phone (S3) insured with mtn. i call their call center numerous times and all i get is "sir we'll put your call to our insurance department " and then i have to wait and still i don't get helped. this has been going on for over two weeks now. ...