I've had my Uncapped Lite contract for about a month and a half now. The first month went well and I reach my 3Gb max, but after 13 March when it should have reset, I'm still stuck at 256kbps. According to the MTN operators and technical consultants I've reached my limit. But it's only been 5 days ...
On the same email, i get my invoice and statment. Although invoice number match, amount on statment is more than invoice provided. I believed this was part of a double charge, which i phoned in to sort out 3 times in 4 months, in which the account was unblocked, but the amount not removed. ...
I have complained numerous times to MTN abput not being able to receive any 3G signal on my MTN data card and my blackberry in Denise Street, Morningside Manor Sandton. They were suppose to get back to me within 96 working hours (last Tuesday) and not a single call. There are times when i have to ...
I am a Subscriber on the MTN broadband light package, I have been having this fight with MTN since February. at the start of Feb I called in to MTN SP (808) to find out when my provisioning date is, I was told the 14th of each month. so I waited. Feb 14 came and the provisioning hadn't happed, ...
I've had 6 new cellphones since the start of my contract in October last year. Each one has the same problems. The first time I took the phone back to the store (Canal Walk) to be sent off for a warranty assessment they didn't send it off until I questioned it 3 weeks later. At another MTN store I ...
I applied for an additional contract with MTN, the guys at the MTN branch told me that the status on my application sais??? Which I saw with my own eyes When I try to phone the 808 number they cant see anything on their side and they do not know how to help me, as from their side everything is ...