I have been requesting my February 2013 Invoice with the Webmaster mtn sp, department. on a daily basis for the past 3 weeks. This Department has been unable to fulfill my request, & i have been sent from pillar to post with different people handling the request but none of them are even half ...
My contract has expired but i cannot cancel it, i have tried 808 10 times over and it does not give me an option to cancel my contract or speak to a representative. ive gone to 2 of your branches and they have told me that they cannot do anything? how does mtn operate? you teach your employees ...
Customer for 9 years, been outside RSA for 5 months for work, lost sim card. Went to branch yesterday to replace, told it was done and may take 2-24 hours to activate. Still cannot make calls today. Called to 0831808, they said it had not been activated and logged a call to be urgently done. I ...
This link refers to my original complaint: https:///mtn/complaints/-contract-using-personal-details-1004261 It is now 6 weeks later and the issue has still not been resolved. Emails to Veronica and to the MD's personal assistant have gone unanswered. The regional manager does not reply to messages ...
Hi MTN decided to blacklist me at the credit bureau for a contract that i did not even know i had with them. But they did do the investigation and the did find that the account was open *. My problem is now the don't want to remove my name from credit bureau. And the banks can't give me loan for ...
I have purchased internet online and tried calling MTN now for the 30th time the agents keep on cutting the call as they themself dont know when to transfer me too, all i want is for MTN to activate my sim so i can make use of the internet. MTN is very quick to debit your account but now im paying ...