I attemted to do a sim swap on my sim card which I lost three months ago but because I couldn't remember how much airtme I put in my phone 3 MONTHS AGO!! I was told I need to get a affidavit stating that I lost my sim card and don't remember how any details. I was told once I fax the affidavit ...
I have, previously, been poorly treated at MTN Kloof and made a complaint via Hello Peter. My complaint was quickly and successfully resolved. With that as a backdrop, I want to commend both Nobuhle and Mohamed at MTN Kloof for 'going the extra mile' yesterday when obtaining a new phone for one of ...
I received the messages from MTN that the blackberry internet services will now be limited to 200mb a month. Fine. I received the message that BIS will not be cancelled. Also fine. What is not fine is that I've been trying to reactivate my BIS for 2 days and I keep getting the message that ...
In March 2012, I took a cellphone contract witn MTN shop in the Tzaneng mall. From the start, there was problems with the phone (Nokia C7) as it was rebooting on its own without warning. I did not report the problem straightaway because I live on a farm 25km out of town. I decided to live with this ...
HERE IS MY LAST REPORT: "I applied for a contract phone the begining of February now i was previously vodacom but since i can keep my number i wanted to move over to MTN. i converted my vodacom number to prepaid and contract was filled in by mtn. Now mtn keeps telling me that the problem is ...
On the 19th of December 2012 my cell phone was and I had to get a new sim card. I went to the MTN store in Boulders Midrand. Where I paid for a new sim card. I have recently found out that I pay for sim cover and should not have paid for the replacement sim card. I was not told this by the call ...