THIS IS THE MOST PATHETIC SERVICE RECEIVED, AFTER THE SECOND TIME OF SENDING THE REFURBISHED PHONE IN FOR REPAIRS, RECEIVED THE PHONE BACK ON FRIDAY BUT IS STILL NOT WORKING (NOT READING THE SIM FOR BIS), EVER SINCE IVE BEEN TRYING TO EXPLAIN MYSELF TO ABOUT 6 PEOPLE TO JUST GET SOMEONE TO TELL ME ...
My last upgrade was on 2010-06-24. My actual period served = 33 months with contract period remaining -9 months. My promo service fee of R95.61 is still on my invoice. This deduction should have stopped in 2012-10-24 when my contract reached 24 months after the last upgrade done after 20 months. I ...
On 17 March I received a response to my previous complaint about MTN not willing to repair my phone even though I have provided them with the relevant documentation stating that my warranty is still valid. I have not heard anything further. MTN HVRC still refuse to acknowledge my proof of warranty ...
When I did upgrade I was never told that there is a fee to upgrade. I was told to pAy thE new instalments only. My line was suspended, and I have a overdue ammount now of R101.45. They must inform customers right. I was never told about a upgrade fee. ...
I renewed my cellphone contract with MTN and they have been overcharging me per debit order for most part of a year now. Every month we follow up with them and only receive PATHETIC service and feedback. ...
MY HUSBAND HAVE A CONTRACT IN HIS NAME H SWARTS (ID 6807185050087) AT MTN. THE CONTRACT HE TOOK OUT IS FOR MY SON. MY SON HAD PROBLEMS WITH IS BLACKBERRY BOLD SINCE HE GOT THE CONTRACT AND THAT IS NOT EVEN 24 MONTHS YET. THEY SMS ME AFTER THE 5TH TIME HIS PHONE IS GOING IN FOR REPAIRS SOMETHING ...