I did a downgrade with Jeetendra Chiba who kept repeating that the calls are recorded! So glad that he did cos I want to hear my call! I refused the phone as it was not delievered on time and took out a tablet at R309 a month which I have not used at all! Jeetendra tells me that I prob went over my ...
So I've tried to be calm and patient but this is now the last straw with you guys. I just want my phone and contract now! I really feel like going to another service provider... (after other issues) I filled in all the forms and handed it in on Thurs morning (14/3), told it would take 2 days to do ...
Oscar, Nomode and Sumayya, your responses means absolutely NOTHING! Ever hear of the saying actions speak louder! After 20 days which is 10 days more than what I was promised, we collected my daughter's "apparent" repaired/refurbished phone. This phone went in to MTN on 23 Feb!! We took ...
Though assured by the service consultant, I was in fact not migrated to the top-up package as applied for in regard to March billing. I have no intention of paying the resulting R874.43 amount to MTN because: I was told that the switch would be made and effective within 48 hours from the date that ...
CONTINUES DROPPED CALLS AND POOR RECEPTION!!! HAVING TO CALL BACK AFTERDROPPING CALL BECAUSE OF MTN'S POOR NETWORK COVERAGE, LEADING TO EXECCISVE CELLPHONE BILLS FOR AN ALREADY EXPENSIVE SERVICE!!! ...
I have gone over to Cell C, but MTN is refusing to release, or "port" my number to Cell C. Basically they're just avoiding doing what they're supposed to do. The Cell C person helping me is powerless. This after doing all the necessary paperwork on the MTN and Cell C side. Cell C ...