Hi Ayanda, From your correspondance it clearly indicate that you are not understanding my situation. I've handed my phone in on the 8th February 2013 to your Rustenburg branch shop 51. You are confirming that you received my phone on the 17th March 2013. Can you see my dilemma? Surely this is not ...
So, a month down the line and MTN STILL hasn't told me how I managed to get such a huge internet bill. I did have a lady phone me but she was useless and didn't even have a solution for me. I was sent an "invoice" with all the websites I visited, but that doesn't tell me where my money ...
Charged for a data bundle and mobile data! MTN won't refund total monies owed. I requested MTN bolt on a 1GB data bundle to my MTN contract in Dec 2011. I've been billed R254 per month since Dec 2011 for the data bundle as well as mobile data on top of that i.e. MTN haven't deducted my mobile data ...
I have not had internet since 27 November 2012. After numerous complaints to MTN coverage call centre and even here on Hello Peter, I don't know what else to do. MTN are either unable to fix my issue or just don't want to. Initially the 3G on our tower in the area was blamed, but in December that ...
I ported my number from Cellc to MTN last week Thursday (14 March 3013). I checked in at the store on Monday again to do a follow up and according to the gentleman, the porting is still being processed. It's been nearly a week now and I'm still waiting. My Cellc sim is still working as per norm and ...
I took out a MTN CONTRACT!!! my package was loaded incorrectly, so instead of being on MTN 200 top up, I was loaded MTN 200 anytime. This was confirmed By Shuwayda that she LOADED THE PACKAGE INCORRECTLY They deducted R1045 last month after confirming the package has been fixed, then R1287 this ...